delivery

All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply.

UK: 
Standard signed-for delivery:   
£3.99 - estimated 2-3 working days


WORLDWIDE:
Tracked & Signed:   £9.99
Europe: estimated delivery 3-5 working days
Outside Europe: estimated delivery 5-7 working days


returns

If you wish to return any items, you must notify us by submitting a Returns Form within 14 days of receiving your goods.  Items must be returned to our warehouse within 28 days of receipt of goods.

Returned items must be complete, unworn and unwashed.  All returns should be in the same condition as when delivered, in the original packaging, and with product labels and tags attached. 

Return postage is free to customers based in the UK.  Non-UK customers will have to pay the appropriate postage when returning goods, and ensure a 'signed-for' postal service is used.  The returned goods are the responsibility of the customer until our warehouse has signed them as received, therefore please ensure the postage fee includes full insurance, if required.        

Refunds are processed within 14 days after the returned goods have been received by our warehouse.  We will make the reimbursement using the same means of payment used in the initial transaction.  You will not incur any fees as a result of the reimbursement.  

We will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We reserve the right to make a deduction from the reimbursement for any ‘diminished value’ of goods.

Please follow the appropriate link below: